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Frequently Asked Questions (FAQ)

Crypto Dice

Crypto Dice is one of the simplest and most popular crypto-casino games. While the market offers a wide variety of titles, only a few are provably fair—where each player can independently verify every bet outcome. Simplicity, excitement, and transparency make Crypto Dice a leader in its category. With provably fair mechanics, players don’t need to “trust” the casino or game provider—each user can verify the randomness and its relevance to their specific bet.

Min/Max Bet Policy

The minimum bet varies depending on the game and provider.

Under the general policy (with the exclusion of the below-mentioned exceptions), the minimum bet starts at 1 satoshi.

The maximum bet per roll is 1,000 USDt, and the maximum win per roll is capped at 50,000 USDt.

Flappy Bet games follow a different maximum win policy:

  • Maximum bet per roll: 1,000 USDt

  • Maximum win per roll: 5,500 USDt

How to Play Crypto Dice

Choose a number between 0.01 and 99.98 and predict whether the roll will be over or under your selection. The lower your win chance, the higher the payout (ranging from 1.001x up to 9900x). WINTOMATO’s Crypto Dice features a low 1% house edge and offers manual, auto, and multi-chunk flash modes for ultra-fast gameplay.

Wintomato Faucet Policy

The faucet is for testing—not earnings

Withdrawals from faucet / Non-Deposit Bonus (NDB) earnings are allowed if:

  1. NDB up to $300 (equivalent): Allowed if the user has earned at least $10 in affiliate commission or has deposited at least $50 (equivalent) in the last 30 days.
  2. General NDB withdrawal limit: $100 (equivalent).

Wintomato reserves the right to confiscate faucet earnings if:

  1. The user’s earnings rely solely on faucet and rain events.
  2. The user shows low social activity and minimal chat engagement.
  3. The user has created multiple accounts to farm No-Deposit Bonuses (NDBs).
  4. Accounts registered via VPN or proxy services, including those originating from bonus-catalog or promotion-listing websites.

Wintomato Dice Jackpot

The Jackpot Lucky Number is 79. A step is considered won if both digits (7 and 9) appear in the roll number (order does not matter; e.g., 12.79, 72.09). Players climb the Jackpot Hill, which consists of 8 steps. Jackpot wins start from Step 5.

Eligibility & Prize Share:

  • Bet ≥ $0.20 (equivalent) → 1% of the Jackpot
  • Bet ≥ $2 (equivalent) → 10% of the Jackpot
  • Bet ≥ $20 (equivalent) → 100% of the Jackpot
$ 5 6 7 8 MAX
$0.2 $ 10 $ 90 $ 100 $ 300 $ 500
$2.0 $ 100 $ 900 $ 1 000 $ 3 000 $ 5 000
$20.0 $ 1 000 $ 9 000 $ 10 000 $ 30 000 $ 50 000

 

Chat Rules

  1. No spam or flooding (large volumes of repetitive symbols/text), flaming, abuse of special characters/Caps Lock, profanity, insults, or provocation. Do not post “bet shares” consisting only of emoji or without commentary.
  2. Do not ask for tips or referral bonuses.
  3. No links to third-party projects; do not post screenshots naming other gaming resources.
  4. No offensive avatars (e.g., screenshots promoting other projects).
  5. No pornographic images, screenshots, or links.
  6. Multi-accounts are prohibited.
  7. The free faucet exists to test strategies and approaches.
  8. Zero tolerance for faucet farmers/BOT users. Accounts engaging in abuse will be sanctioned and restricted.
  9. Bot usage is prohibited.
  10. Do not comment on rain drops (e.g., “missed,” “didn’t hit,” etc.).
  11. Do not insult admins/moderators or argue about moderation actions. (At the moderator’s discretion: 1 warning then mute or account block.)
  12. Do not post other people’s photos or personal information without consent. Violations may lead to chat disconnection or account blocking.
  13. Use the appropriate language room for your messages.
  14. Do not spam rains from the faucet. Violations may result in level point deductions.
  15. Players switching rooms to game rewards (e.g., RU → EN → RU) are ineligible for in-chat game rewards.

Frequent Questions

About the WinTomato Sportsbook & Casino

What is WinTomato?

WinTomato is a gambling platform offering both casino and sportsbook services. Established in 2021, it operates under an Anjouan license.

What is the faucet and how does it work?

WinTomato offers free coins credited to your account when you activate the faucet. It’s a risk-free way to explore features and get comfortable with controls.

Which languages are available?

Wintomato is available in twelve languages: English, Russian, French, German, Spanish, Portuguese, Indonesian, Bengali, Farsi, Arabic, and Vietnamese. Switch languages anytime via the flag icon at the top-right of the site.

Can I have multiple accounts?

No. Multiple accounts are against our Terms & Conditions.

Who are the game providers?

WinTomato partners with 30+ software providers. Our exclusive “Pandora” games are accessible from the home page and include DragonsBless, Dice, Sic Bo, Plinko, Roulette, and Lucky Sevens. Additional providers include Evolution, Quickspin, Blueprint, Vivo Gaming, ReelNRG, Betsoft, Red Rake, Playson, Platipus, NoLimit City, TrueLab, Igrosoft, GameArt, Habanero, Spinmatic, Pragmatic, DLV, BGaming, Endorphina, BetGames, Booongo, Yggdrasil, Wazdan, iSoftBet, Amatic, Spinomenal, Thunderkick, Betradar, and Tom Horn.

Can I request a refund?

In the event of a technical error, our support team will investigate and, where appropriate, issue a refund after a brief review.

Is there a mobile app?

There is no standalone app at this time. The website is highly responsive and works smoothly in all popular mobile browsers.

Are there restricted countries?

Access is global; however, participation in services depends on your local laws and our licensing conditions. With an Anjouan online gambling license, WinTomato can welcome players except where specifically prohibited (e.g., Curaçao, Belize, the United Kingdom, the United States, Germany, the Netherlands). Our sportsbook provider “BetBy” further restricts players from Latvia, Singapore, and Israel.

Does WinTomato have an affiliate program?

Yes. The starter referral commission is 25.75%, and active members can reach up to 75% depending on level and activity.

Are games provably fair?

Yes. With provably fair algorithms and certified RNG, WinTomato ensures fair play. SHA-2 hashing secures results against prediction or tampering.

Does WinTomato run promotions?

Yes—check the Deposit Bonus and Contest pages. Offers rotate regularly to keep things fresh.

Does WinTomato have Live Casino?

Yes. The Live Casino section is available. Overall, the site features 1,000+ games and is frequently updated.

What if a game freezes?

Games continue server-side. When you reconnect, you can resume where you left off; any prizes are credited as usual.

What sports can I bet on?

The sportsbook offers 30+ categories across traditional and electronic sports. Legality varies by jurisdiction; please check local regulations. (WinTomato’s sportsbook is based in Belize.)

Do I pay taxes on winnings?

Tax obligations depend on your local laws. Please consult your local regulations. WinTomato uses a point spread system where applicable.

What bet types are available?

Popular options include straight bets, totals, moneyline, parlays, head-to-head, and more.

Minimum age to wager?

You must be at least 18 (or the legal age in your jurisdiction). All bets are final; please place wagers carefully.

Can I see my betting history?

Yes. Open your profile and click History. You can also create a shortcut for quick access.

License & Regulations

What license does the site have?

WinTomato is licensed and authorized by the Government of Anjouan and operates as an Information Service Provider under the Master License of Anjouan Licensing Services Inc., ALSI-042402009-FI4.

Any additional certifications?

WinTomato is secured by TrustedSite, a recognized service providing certifications and trust marks covering business legitimacy, order fulfillment, and data privacy.

Deposits & Withdrawals

How do I deposit?

WinTomato is a crypto-based platform for casino and sportsbook. Sign up, then deposit with 20+ cryptocurrencies. To withdraw, you must complete registration.

Which cryptocurrencies are available?

Examples include Bitcoin, Ethereum, Tether, Dogecoin, Solana, Ton, BSC, Ripple (XRP), Bitcoin Cash, Litecoin, Stellar (XLM), Chainlink (LINK), Uniswap (UNI), SHIB, and REEF.

Can I switch currencies?

Yes—you can play and wager with different supported cryptocurrencies (used individually, not simultaneously).

What is Bank Balance?

Bank Balance lets you set aside funds separate from your active gaming balance to help manage your bankroll.

Deposit limits

No minimum or maximum deposit limits apply on the site.

Deposit issues

If a deposit fails, contact Support and include your transaction ID so we can assist quickly.

How do I withdraw?

Complete registration, then go to Withdraw: select your coin, enter amount, provide the destination address and your password. If 2FA is enabled, enter the token. Complete the CAPTCHA to confirm.

Minimum withdrawal

$15 (equivalent) in any supported coin.

Withdrawal limits

Minimum monthly limit: €25,000. Limits increase with wagering points (e.g., at 50,000 points, the monthly limit increases to €100,000).

Withdrawal fees

No extra platform fees—only the standard network fee for the selected cryptocurrency, shown transparently before confirmation.

Withdrawal speed

Timings vary by network. Many are instant to a few minutes; historically, the longest observed case was around 10 minutes.

Is payment secure?

Yes. We use modern blockchain rails and security best practices for safe and smooth transactions.

Account Features & Security

How can I secure my account?

Enable Two-Factor Authentication (2FA) and create a strong password that meets the on-page requirements.

Password criteria

Minimum 6 characters, including lowercase and uppercase letters, at least one number, and one symbol.

Widgets & shortcuts

WinTomato’s interface is customizable. The chat button (bottom-left) is available during any activity. 24/7 support and the language switcher (flag) live in the top-right. You can create shortcuts for frequently used features.

Forgot password?

Click Sign InForgot password and enter your email. If you haven’t completed registration or don’t have an active email on file, contact Support. Your data is protected with SSL encryption; WinTomato does not share your data with third parties.

The Pandora Page

What is Pandora?

WinTomato collaborates with 30+ reputable providers. Our partnership with Pandora Games brings exclusive titles with elegant design and smooth performance. The Pandora page currently features:

  • DragonsBless
  • Dice
  • Plinko
  • Sic Bo
  • Roulette
  • 777

DragonBless

Break a winning tile to advance; cash out anytime by pressing END. Choose among multiple difficulty modes:

  • Easy unborn dragon (4 tiles: 3 win / 1 lose)
  • Just-born dragon — medium (3 tiles: 2 win / 1 lose)
  • Just-born dragon — small (3 tiles: 2 win / 1 lose)
  • Two-headed dragon — extreme (3 tiles: 1 win / 2 lose)
  • Three-headed dragon — nightmare (4 tiles: 1 win / 3 lose)
  • Baby dragon — hard (2 tiles: 1 win / 1 lose)

Dice

Dice offers fast, strategic play and a low house edge. With 9,999+ outcomes, you control your chances. Set your wager and payout (approx. 1.0102x to 9000x) or target chance (0.01%–98%), then hit Roll. Choose Over or Under to win.

Our Flash Mode auto-roll feature makes Dice highly dynamic. Progress through 100 levels to unlock more flash rolls:

  • Levels 1–10: 2 flash rolls
  • Levels 10–25: 25 flash rolls
  • Levels 25–50: 50 flash rolls
  • Levels 50–75: 100 flash rolls
  • Levels 75–100: 200 flash rolls

Plinko

Plinko is played on a vertical pegboard. Choose a risk mode and number of rows, press Play, and watch the ball bounce into a basket. Each basket carries a multiplier; higher risk means higher edge multipliers at the sides and lower ones in the middle.

Sic Bo

Sic Bo is a three-dice game with multiple betting options. All possible bets and payouts are shown on the table, making it easy for newcomers. Each roll is generated by a provably fair randomizer; every throw is independent.

Roulette

Place bets on single numbers, groups, colors, odd/even, or high/low. The croupier spins the wheel one way and the ball the other. In European roulette, 0 is the house pocket; in American roulette, 0 and 00 belong to the house.

777

A classic three-reel slot with 12 symbols. Wins depend on symbol combinations; payouts vary by the combination achieved.

WinTomato Affiliate Program

Experience Multiple Levels

Our affiliate program rewards loyalty and community building. There are 100 levels to progress through, earning points across various activities. Each level requires 10,000 points.

  • Loyalty: days since registration (max 50,000 pts)
  • Wagering: total wagered (max 125,000 pts; $1,000,000)
  • Betting: total bet count (max 100,000 pts; 10,000,000 bets)
  • Chat Activity: total messages (max 125,000 pts; 50,000 msgs)
  • Referrals: total referrals (max 100,000 pts; 1,000 refs)
  • Referral Betting: referrals’ bet count (max 125,000 pts; 10,000,000 bets)
  • Contest Activity: contests won (max 100,000 pts; 20 contests)
  • Jackpot Hunting: jackpots won (max 100,000 pts; 50 jackpots)
  • Activities Hunting: activities won (max 100,000 pts; 100 activities)
  • Rainmaker: rains made (max 100,000 pts; 500 drops)
  • Warn Level: warnings received (max −50,000 pts; 50 warns)

Responsible Gambling

Wintomato provides a safe, secure, and regulated environment for all players. Please treat gambling as entertainment—never as a source of income. Don’t chase losses, wager only what you can afford, and balance play with daily life.

If you feel your gambling is becoming problematic, seek help from licensed organizations such as:

You can also contact our Support team (email or live chat) to request self-exclusion for 24 hours, one week, one month, six months, or permanently. Accounts closed under self-exclusion cannot be reactivated before expiry.

Underage Gambling Policy

You must be at least 18 or the legal age in your jurisdiction to use Wintomato. For households with minors, consider parental controls:

Fortune Wheel

The Fortune Wheel is a non-deposit bonus available to all Wintomato users, offering chances to win prizes. Modes:

  • Easy: Claim hourly; no wagering or rank requirements.
  • Lucky: Claim hourly; daily wagering requirement: 2,000 USDT.
  • Super: Claim daily; daily wagering requirement: 10,000 USDT.
  • Mega: Claim daily; daily wagering requirement: 50,000 USDT.

Symbols: HE = temporary House Edge discount (10 minutes); FS = Free Spins; DOGE/BTC/LTC/SHIB = coin prizes.

Rakeback: Play, Earn, Repeat

What is Rakeback?

Rakeback rewards players with a percentage based on wagered amounts—win or lose—provided the selected payout for a game is above 1.05x.

How it works

Net Rakeback = WAGER × 1% (house edge) × rakeback rate (10–70%). The rakeback rate depends on player level and spinner outcome (shown on the rakeback dashboard).

Dashboard Levels

  • Easy: Min level 1; 24h wager: $0; rate: 9–12%
  • Good: Min level 1; 24h wager: $5,000; rate: 12–20%
  • Big: Min level 10; 24h wager: $50,000; rate: 20–30%
  • VIP: Min level 50; 24h wager: $100,000; rate: 35–100%

RB + FS mode: For each net claimed $1 USDT in rakeback, receive +1 Free Spin (minimum net claim: 1 USDT).

Winning takes strategy—rakeback takes you further.